Privacy Policy

Last updated: Nov-2024 Synergy-24 ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We may collect and process the following types of personal information:• Information you provide to us, such as your name, email address, phone number, and postal address when you register, make a payment, or contact us.
 

• Information about your use of our website, including IP address, browser type, pages visited, and time spent on the site
• Information from third parties, such as social media platforms, if you interact with us through those channels

How We Use Your Information

We use your personal information for the following purposes:• To provide and improve our products and services.

• To communicate with you about your account or purchases
• To send you marketing communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraud

Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract when we provide you with products or services.
• Our legitimate interests in operating and improving our business
• Your consent, where we have requested it
• Compliance with our legal obligations

Data Sharing

We may share your personal information with:

• Service providers who assist us in operating our business
• Law enforcement or regulatory authorities when required by law
• Third parties in the event of a sale, merger, or reorganisation of our businessWe do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Object to or restrict our processing of your data
• Data portabilityTo exercise these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).